Payments

Bespoke Wedding Cakes

 

When confirming an order a 50% deposit is required to secure your booking. This will enable us to schedule your cake for a completion and delivery time. Six weeks before the event you will receive a final confirmation call and the final payment will be due at that time. You can pay by cheque, cash or bank transfer. Please make cheques payable to Sugarbliss Cake Company. If you wish to pay by bank transfer please contact us for details.(This Excludes Wedding Cakes From Our Simple Wedding Cake Collection Payment Is Due In Full On Order Confirmation)

 

Celebration Cakes, Simple Wedding Cake Collection, Cupcakes & All Other products By SugarBliss

 

Full Payment is due on confirmation of order and can be paid by cash or Credit/Debit Card. Please make cheques payable to Sugarbliss Cake Company. If you wish to pay by bank transfer please contact us for details.

 

Alterations


Where possible we will accommodate any changes you wish to make to your order at our discretion and charge you for the additional costs that maybe incurred. As wedding cakes require longer lead-times we ask that changes are made no less than 6 weeks prior to completion & 2 weeks for celebration cakes. Please note that any changes to your order must be confirmed in writing or by email.

 

Cancellations


Should you cancel your wedding cake or celebration cake order more than 4 weeks before the completion date, please note that 25% of the holding/confirmation deposit is non-refundable and any specifically ordered items and work already undertaken in accordance with your order is additionally chargeable. For wedding cake orders cancelled within 4 weeks of the completion date, & celebration cake orders cancelled within 2 weeks of the completion date, the full balance will be charged.


Cake Stand


If you hire a cake stand from us, a deposit will be required in full. The hired items must be returned within 5 working days after your agreed hire date. Failure to return the hired items by the agreed date may result in part or full loss of your deposit. Your deposit will be used by us to replace the hired items.